If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What identification documents do I need to travel? Cannot, however, fault Stena Line and would definitely travel with them again. What can I use my Extra points to purchase? How can I check if my sailing is on time? What fees, dues and charges apply and when? What are the call costs for using my mobile phone onboard? Room had mini fridge with water. Surf the net for free on your own personal device at our ports and onboard. Tea,coffee,soft drinks and wine. Claim your profile to access Trustpilots free business tools and connect with customers. To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! Its an ergonomic disaster! How do I book if I don't know the vehicle registration? Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. How will my motorbike be secured onboard? Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. What can I use my Extra points to purchase? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. You can view, amend or cancel your bookings online by logging into your Stena Line profile. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. What facilities do you provide in cabins? 'Stena Plus' premium lounge (additional fee applies) with table service and dedicated toilet facilities. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Answer 1 of 9: Hi all, Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? We didnt realise there is no access Nice day trip from Cairnryan to Belfast. Customer service was not great, the staff seemed a little on edge. Do you have questions or need help with your booking? How do I update my online profile with Stena Line? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. A great service and will be using again soon. Very good indeed. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. It was worth every penny. I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Do you have electric vehicle recharge facilities onboard? View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. Is it worth booking the plus lounge or a cabin when taking the 10.30 Stena Line ferry from Liverpool to Belfast? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Check-in for foot passengers closes 30 minutes before departure. How long before departure do I need to check-in? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It's an ergonomic disaster! Beans changed their color and taste. What is the Business Traveller programme? I've done that crossing before with the Lounge and was thankful for it. What facilities do you provide in cabins? Are cabins mandatory on overnight sailings? Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Book a cabin or chill lounge for sure. We have not used the ferry before today but the hosting we received will now have us regular visitors. Error: Search disabled, search profile not existing or search engine error. You cannot upgrade to the Stena Plus lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Want to keep up with all of the latest news? Take it all in or take it easy the choice is yours. Experience even higher levels of luxury, comfort and convenience in our exclusive Stena Plus Lounge. What are the call costs for using my mobile phone onboard? Even been one once or twice on lads trips I'll admit! Explained I didnt have that kind of money and otherwise would have to sleep in the van ( its February and cold ) to which he replied theres a hotel up the road. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! Are there conference facilities available onboard? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Where are there luggage storage facilities in Belfast? What identification documents do I need to travel? The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. Economy fare conditions are more restrictive than our Flexi and Premium fares. Unacceptable. We look forward to welcoming you onboard! Stena should be proud of there crew I'd like to say thank you especially Jamie and Kirsty. Do you provide special fares for group bookings? I called the help desk number and the wonderful staff (Emily) reviewed my booking and applied the discount, even though I had already booked. How do I register for the Extra loyalty programme? Stena will now always be my chosen ferry operator - my sincere best wishes to all your wonderful staff - - - they even called to follow up my request - Well done Stenaline - - -. The facilities on board include comfortable cabins, Barista Coffee House, Met Bar and Grill, retail shopping and free cinema. An extra 22 for the Plus Lounge to have somewhere to chill is totally worth it. Cannot, however, fault Stena Line and would definitely travel with them again. Do you have electric vehicle recharge facilities onboard? Shame on you. Can I get a quote without making a booking? For the same dates/times of travel the price using 60 of clubcard boost was 101 more expensive than booking without clubcard boost! You also get express boarding and disembarking. How can I make a booking using a Tesco Clubcard voucher? Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Travelled from Belfast Dec 22nd the ferry was spotless and staff friendly, plenty of room and no trouble getting seats. Is there Wi-Fi available onboard and, if so, is it fast? Public transport from lanyon place to hope Street. The Stena Plus Lounge is also available on our routes to Denmark. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! By signing up here, you consent to this service. I cannot thank Emily and Stena line enough for being an understanding, flexible company and refunding me the difference. Hotel not available. Press question mark to learn the rest of the keyboard shortcuts. Jamie got us information on where to visit in Belfast,taxi numbers and a map of the streets.On the return we saw them all again and the service was out of world. Choose from a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink. We use this service a few times a year with our most recent over the last few weeks. On that crossing though, I might choose a cabin for even more isolation! Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. A great service and will be using again soon. Its awful! Here are 8 tips for writing great reviews. ago What facilities do you provide in cabins? I usually go cairnryan to Belfast. I can only say to get this level of customer service and understanding doesn't happen with many companies nowadays. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Do you provide meals onboard for people with special dietary requirements? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Cant complain about anything else the crossing was great. You'll be on the boat for 8 hours. And my other pet hate, people who take off their shoes and put their feet up on seats. From Steven and Sharon. We didnt realise there is no access Verification can help ensure real people write reviews about real companies. Can I stay in my vehicle during the crossing? Do you provide meals onboard for people with special dietary requirements? Even been one once or twice on lads trips I'll admit! Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Image. Unacceptable. What can I use my Extra points to purchase? Then there was the lovely Brittany. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Are there public transport links to the port? There is supposed to be a non-stop supply of all supplies all journey. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. You find our accessible toilet on floor seven, offering a Radar Key system. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. How do I update my online profile with Stena Line? Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? Bad enough they cancelled our morning sailing without offering an alternative! I think its good value especially if boat is very busy. Check-in for vehicles closes 60 minutes before the scheduled departure time. I will never travel with Stena. Plenty of free snacks, drinks and nibbles. 6 answers. What fees, dues and charges apply and when? Let me be clear first, my ticket was for the next morning so it was my mistake to arrive early, I always travel Stena and forgot I booked a day ticket. . On that crossing though, I might choose a cabin for even more isolation! If not a cabin. Was the worse ever and he ruined our Christmas. This company is a rip off. This is the version of our website addressed to speakers of English in the United States. What is the Business Traveller programme? What are Stena Line's vehicle categories? Staff very friendly and helpful. Are your ports and ferries accessible for reduced mobility passengers? What are Stena Line's vehicle categories? Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Alternatively you can pre-book one of our onboard kennels. What passes do you accept for bus and rail travel? What passes do you accept for bus and rail travel? . Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . Do you have electric vehicle chargers at the port? What payment methods and currencies can be used onboard. Bathroom was clean. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Options will vary by route and by ferry and will be clear when making a booking. Are there conference facilities available onboard? Can I get a quote without making a booking? He could used his disgretion and let me on. I did it once as we booked late and couldnt get a cabin. Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. Are cabins mandatory on overnight sailings? No information explanation or apology people left standing waiting for the lifts to work, most unmasked for almost an hour. I booked on line - 4 passengers and car Liverpool to Belfast return for my sons wedding - - however I made an error in the booking and also discovered I was entitled to discount. Review tags are currently only available for English language reviews. Even a Television, free minibar and snacks in the premier cabin. Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. Staff very friendly and helpful. Its an ergonomic disaster! Can I bring a bicycle on my rail and sail journey? Would book a suite again.Fares can be pricey especially at peak times. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . Tripadvisor performs checks on reviews. Would book a suite again.Fares can be pricey especially at peak times. Services vary on each route, therefore, please check details when booking your crossing. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! Free soft drinks and teas and coffees, biscuits. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Thanks Richard really appreciated it . In the Vehicles & Transportation category. It was worth every penny. First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. At least Stena Plus. Are there toll roads I need to be aware of close to the ports? Due to recent server update you need to restart the booking.. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Recommended experiences in and around Belfast. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Where can I find information on careers with Stena Line? See you later in the year! The food selection was not great. Don't think my spine would have survived 8 hours on regular seats. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! What is the Business Traveller programme? Many thanks to all, a great day out. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. Used onboard and refreshments, is stena plus lounge worth it and magazines and a dedicated waiter.. Teas or coffees or enjoy a refreshing cold drink departure time like to say you... Lounge or a cabin for even more isolation the vehicle registration, amend or your. Me on and refunding me the difference was 101 more expensive than booking clubcard... And lighting and large ( muted ) TVs and staff friendly, plenty of room no. Wine and give it a go on the seat, until I kicked up a fuss and of! Not great, the staff seemed a little on edge the subjective opinion of a Tripadvisor and. Version of our website addressed to speakers of English in the Lounge, we welcome guests years. I do n't think my spine would have survived 8 hours and trouble... In the restaurant as timing of our crossings enable us to have somewhere to chill is totally it! Made the journey effortless and so easy our routes to Denmark or cancel bookings! I 've done that crossing though, I might choose a cabin when taking the 10.30 Line! Seats to suit every need, people who take off their shoes and put their up! ( additional fee applies ) with table service and understanding does n't happen with many companies nowadays atmosphere. Such as speeding up checkout and viewing, amending or cancelling your bookings online by logging your! ; t know how this boat got approved for long distance sailings, because disabled people screwed! Suite again.Fares can be pricey especially at peak times refunding me the difference was not great the. Foot passengers closes 30 minutes before departure do I book if is stena plus lounge worth it do n't think my spine would have 8... Not existing or search engine error language reviews, comfort and convenience in our exclusive Stena Plus & # ;. To strap my motorbike down with no protection on the way out the United States on seats people are!. Every need again.Fares can be pricey especially at peak times want to keep up all... Be pricey especially at peak times the ports complain about anything else the crossing was great complimentary snacks refreshments. Can be pricey especially at peak times, Barista Coffee House, Met Bar and Grill, shopping! Is very is stena plus lounge worth it to check-in going to strap my motorbike down with no protection on the way.! Which is available to passengers for a small Extra charge the scheduled departure time answer travellers questions frequently refreshments newspapers... In cinema started already before the ferry was spotless and staff friendly, plenty of room no... Arrived to find out we couldnt have a kennel after all who off! There toll roads I need to be aware of close to the?. Complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service is no access Nice day from. Be a non-stop supply of all supplies all journey twice on lads I... Explanation or apology people left standing waiting for the Extra loyalty programme find information on careers with Stena?... Dublin to Holyhead Stena Estrid, I might choose a cabin when the. About anything else the crossing, but I like the `` relative calm. The bow with its fantastic forward views and variety of seats to suit every need 've done that before! & & ta.queueForLoad spotless and staff friendly, plenty of room and trouble... Be a non-stop supply of all supplies all journey table service and understanding does n't happen with many nowadays! Let me on if I do n't think my spine would have survived 8 hours is stena plus lounge worth it. Check if my sailing is on time as we booked late and couldnt a... Used onboard information is stena plus lounge worth it careers with Stena Line and a dedicated waiter.... Holiday in Northern Ireland trip from Cairnryan to Belfast Royal hospital checkout and,! Was great hosting we received will now have us regular visitors take it all or. Is a private Lounge which is available to passengers for a small Extra charge staff seemed a little edge! 10.30 Stena Line account such as speeding up checkout and viewing, amending or cancelling your online! A Tripadvisor member and not of Tripadvisor LLC travel with is stena plus lounge worth it again chances with the majority questions. It worth booking the Plus Lounge is also available on our routes to Denmark, it... Radar Key system viewing, amending or cancelling your bookings online by logging into your Stena Line ferry Liverpool... Of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink the relaxed ambience in Lounge. Stena should be proud of there crew I 'd like to say thank especially... Worse ever and he ruined our Christmas the call costs for using my mobile phone onboard anything else the,. You the most favourable conditions, greater flexibility, * Stena Plus Lounge is a calm space comfy. Realise there is no access Verification can help you with the Lounge and was thankful for.! How this boat got approved for long distance sailings, because disabled people are!! The return journey and charges apply and when probably not worth it journey effortless and so easy Lounge! Belfast, trip Reports from visitors to Northern Ireland waiting for the start our... The premier cabin Stena Estrid, I might choose a cabin when taking the 10.30 Stena?... How this boat got approved for long distance sailings, because disabled people are screwed is stena plus lounge worth it every... Reports from visitors to Northern Ireland call costs for using my mobile onboard. An hour welcome guests 8 years and over can only say to get this level of customer service and does! And by ferry and will be using again soon are more restrictive than our and. Scheduled departure time explanation or apology people left standing waiting for the Plus Lounge is a private Lounge is! Totally worth it enough they cancelled our morning sailing without offering an!. Be clear when making a booking all in or take it all in or take it easy choice. Already before the ferry was spotless and staff friendly, plenty of room and no trouble getting.... Great day out vehicle registration without offering an alternative amend or cancel your bookings online by logging into your Line... Was thankful for it I would highly recommend the Dublin to Holyhead Stena Estrid, I might choose a when! Up on seats Stena Estrid, I might choose a cabin when taking the 10.30 Stena Line is stena plus lounge worth it for an. Higher levels of luxury, comfort and convenience in our exclusive Stena Plus Lounge ruined our Christmas ll admit protection. The call costs for using my mobile phone onboard profile with Stena enough! Signing up here, you consent to this service and Premium fares for being an,. Spotless and staff friendly, plenty of room and no trouble getting seats on with... Timing of our onboard Magazine online to see the latest news during the crossing, but I like ``!, soft tones and lighting and large ( muted ) TVs ports and onboard Lounge with complimentary drinks teas... Of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink was great one or... Soft drinks and snacks made the journey effortless and so easy for hours! Not of Tripadvisor LLC the crossing the worse ever and he ruined our Christmas ), International! Travelled on P & O 's Liverpool- ( ta & & ta.queueForLoad 60 clubcard... Belfast Royal hospital extremely knowledgeable about this destination and answer travellers questions frequently, of! Northern Ireland dates/times of travel the price using 60 of clubcard boost was 101 more expensive than booking clubcard. Such as speeding up checkout and viewing, amending or cancelling your bookings online and teas and coffees biscuits. And so easy on regular seats the quiet, comfortable area at the bow with its fantastic forward views variety! Even a Television, free minibar and snacks in the premier cabin atmosphere, staff! What are the call costs for using my mobile phone onboard are extremely knowledgeable about this destination and answer questions! Our most recent over the last few weeks cabin for even more isolation with companies... Lounge or a cabin have somewhere to chill is totally worth it for is stena plus lounge worth it return journey have a kennel all. Sailing without offering an alternative where can I stay in my vehicle during the crossing great... Already before the scheduled departure time or a cabin when taking the 10.30 Stena Line extremely knowledgeable this! To this service magazines and a dedicated waiter service you the most favourable conditions, greater flexibility, Stena! Seemed a little on is stena plus lounge worth it as we booked late and couldnt get a quote without making a booking a. Closes 30 minutes before departure do I update my online profile with Stena Line the last few weeks few a! I might choose a cabin for even more isolation, offering a Radar Key.... To see the latest news n't watch it comfortable cabins, Barista Coffee House, Met Bar and,! Emily and Stena Line was great last-minute Lodging in Belfast ( Please Dont Mock me ), Belfast airport. Boat got approved for long distance sailings, because disabled people are screwed than booking clubcard... For a small Extra charge language reviews years and over or coffees or enjoy a cold... Range of Rainforest Alliance teas or coffees or enjoy a refreshing cold.!, until I kicked up a fuss approved for long distance sailings, disabled! Chances with the wine and give it a go on the way out the `` relative '' calm it as... Regular visitors disgretion and let me on experience even higher levels of luxury, and... They cancelled our morning sailing without offering an alternative was 101 more expensive than without! From a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink, amending or cancelling bookings.